LaundryLinx™ is a proprietary, Web-based system that provides administrators with a customized, easy-to-use method of requesting service.
Only property owners and managers are eligible to register for a LaundryLinx™ account. Individual residents, tenants and/or students are not eligible, but may use the LaundryLinx™ service if the administrator wishes to share his or her account information.
Separate Activation Request Forms are required for multiple properties. Send us an e-mail if you would like to set up multiple properties. Please provide your name, phone number and the names of the properties you would like to set up on LaundryLinx™ in your email and a Mac-Gray representative will contact you shortly.
All fields marked with an asterisk (*) are mandatory.
We are committed to utilizing highly trained service technicians and advanced technologies to ensure fast, professional response to your service issues. Read MoreOver the years, this approach has earned Mac-Gray many customer accolades and industry awards. For example, Mac-Gray is a multiple winner of the Maytag Red Carpet Service Excellence Award, which recognizes the excellence of our technicians and the high level of service they provide.
Our state-of-the-art call center is managed by an industry expert and utilizes sophisticated Service Enhancement Technology. Read MoreOur call centers feature automatic call distributor, computer telephony integration and speed data look-up and entry to ensure our specially-trained Customer Care representatives have the necessary tools to best serve our customers, making it easier than ever to connect with Mac-Gray. Each representative has received more than 40 hours of training on how to best serve our customers.