A revolutionary Internet based laundry vending solution, incorporating patented technology and proprietary features to ensure 100% revenue accountability, increased resident satisfaction and more.
Mac-Gray infuses technology into all aspects of our business. This commitment to technological advancement sets us apart from any other laundry service provider.
Mac-Gray has everything you need – a wide range of brand name Energy Star® rated machines, the latest card payment systems, ancillary equipment, and more!
Welcome, Wake Forest University, to Mac-Gray's LaundryLinx™ Customer Service Request Site
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Mac-Gray’s Service & Repair Promise
We are committed to utilizing highly trained service technicians and advanced technologies to ensure fast, professional response to your service issues. Read MoreOver the years, this approach has earned Mac-Gray many customer accolades and industry awards. For example, Mac-Gray is a multiple winner of the Maytag Red Carpet Service Excellence Award, which recognizes the excellence of our technicians and the high level of service they provide.
Customer Care Center
Our state-of-the-art call center is managed by an industry expert and utilizes sophisticated Service Enhancement Technology. Read MoreOur call centers feature automatic call distributor, computer telephony integration and speed data look-up and entry to ensure our specially-trained Customer Care representatives have the necessary tools to best serve our customers, making it easier than ever to connect with Mac-Gray. Each representative has received more than 40 hours of training on how to best serve our customers.